I would like to complement Greg at the interlock shop in Vancouver, WA Greg is professional and most remarkable is his attention to detail and how he remembers the exact details of my case. He is just on- point with everything! He remembers the dates and specific details, my particular case has 2 states and 2 vehicles involved and he seemed to keep all the necessary details in his head! Also let me say that Greg has been very respectful and approachable since day 1. I’ve seen him treat other clients the same nice way. He simply makes people feel comfortable. The service appointments were very quick and efficient. I do believe that Greg does an amazing job. The personnel I spoke with on the phone at the lifesaver office were, for the most part, kind and supportive. This was made a positive experience all around by your employees.
Excellent and gentle service, at a tough time in life. LifeSafer's intake at the toll-free number was efficient and expertly handled. Then, they received the paperwork from the court, and all was in order for my installation. They even caught one of my mistakes in time for me to fix it with the court. The installation was handled right on time and I was on my way in less than the advertised time. The information on how to use the system was thorough and I went from being very nervous about the procedure to being completely comfortable.
Very impressed with the service I received from call center rep Sharon. She called multiple installers before securing a same day appointment for me. I had paid $60+ to Intoxalock and received the run around for 2 weeks. They were never able to schedule an appt and took days to return a call. They also lost my paperwork. Thank you!
Joe was diligent, answered all my questions and available by phone at all times.
Scott was very helpful very nice, awesome under these circumstances.
